All our hair jewellery is nickel free. All our materials are hypoallergenic.

General Care – Hair accessories / Hair jewellery / Garments

 

All Zapota Hair, hair accessories and garments are dry clean only. Please note that most of our delicate pieces contain stones, pearls, crystals and sometimes times.

All our pieces should never be worn in or exposed to water. Be careful and avoid exposure to perfumes, hair products, lotions, soaps, oils and household chemicals. Always remove your Hair accessories or jewellery before exercising or cleaning.

 

Sterling Silver Pieces

Sterling silver can be cleaned with a sterling silver polishing cloth. Avoid chlorine water and rubbing with paper products, which can scratch the silver. Store pieces in a cool dry place away from light and air to prevent excess tarnishing. We recommend using the sterling silver specific liquid jewellery cleaner. For pieces containing stones, pearls and crystals, we recommend using the polishing cloth only, as the liquid can damage some stones.

 

Gold Plated Sterling Silver Pieces

Always separate from other jewellery to prevent scratching and remove before showering or cleaning. Polish gently using a specific polishing cloth or wipe for gold and silver jewellery.

 

Plated Hair Jewellery pieces

Due to the nature of plated jewellery, we suggest following these guidelines to maintain your piece.

Scented products such as perfumes, colognes and lotions contain chemicals that can react with plating and discolour or fade jewellery. Body chemistry and moisture can also affect a plated piece – a high skin PH balance will greatly speed up wear on a plated item.

Plated jewellery should never be worn during activities that involve water such as showering or pool/beach activities as chlorine and saltwater will affect plating. When removing jewellery for these purposes be sure to store it in a dry area. Friction or contact with a hard surface can produce scratches.

If necessary, use warm water with a mild, fragrance-free soap to clean plated items. Gently pat dry with a clean cotton or microfiber cloth. Most jewellery cleaners contain chemical elements that will slowly wear and fade plating over time.

Following these steps with care and attention will help extend the longevity of your hair jewellery.

 

Storage conditions

All Zapota Hair, hair accessories come with a silk mesh bag or box. Use these items to store your accessories when not being worn.

 

Jewellery Repairs

Please do not hesitate to contact us at customercare@zapotahair.com

Hampstead Hairband Special Care instructions

Only carefully selected leather is used in the manufacturing of our products which may occasionally show natural variations in texture and appearance.

Any creasing or irregularities are natural features of leather that make each piece unique. The life of our leather accessory can be extended with care and attention to the leather.

Note before cleaning: Avoid any contact with water on the leather band and also where the hair is attached with the band, you can protect it with a towel.

Do not immerse the whole product in water but only the section of hair which needs to be washed. The hair should be washed as frequently as possible and when you notice a dull appearance.

Before shampooing, gently brush the hair with a detangling brush or your finger to remove any tangles. Always from the roots to the ends. Add one tablespoon of mild shampoo to a sink or basin filled with cold water. Immerse the section of the hair for one minute and agitate gently.

Do not rub. Rinse the shampoo out of the weft in cold clear water until thoroughly rinsed.

When the hair is still a bit wet you can spray a small amount of gentle conditioner. To remove the excess water lay the hair gently on a towel. Do not squeeze or wring. Do not use a hairdryer or heated appliances to dry the hair and do not brush the hair while it is wet. Wait until the fiber is dry to style as desired or to use a hair straightener.